Privacy Policy
This Privacy Policy explains how novashifdtlabs.com LLC ("we", "us") collects, uses, stores, and protects personal data submitted through the itinerary request form on our website. We process personal data under the Law of Ukraine "On Personal Data Protection" No. 2297-VI.
1. Data Controller
novashifdtlabs.com LLC, BC 'Dnipro', 12 Antonovycha Street, Kyiv, 03150, Ukraine. EDRPOU: 28991718. contact@novashifdtlabs.com, +380 930 135 7109.
2. Data We Collect
When you submit an itinerary request, we collect your name, email, phone, travel dates, destination preferences, and notes. We do not collect sensitive data.
3. Use & Legal Basis
We use your data to respond to your request, prepare an itinerary, and communicate with you. We do not sell your data. We rely on your consent (form submission) and contract performance or pre-contract steps.
4. Cookies
We use cookies to operate the site and analyse traffic. We ask for consent before non-essential cookies. You can withdraw consent anytime. Required by the Law of Ukraine "On Personal Data Protection" No. 2297-VI.
5. Retention
We keep your data only as long as necessary for the purposes above or as required by law.
6. Your Rights
You have the right to access, rectify, erase, or restrict processing, and to object. You can withdraw consent anytime. Contact us to exercise these rights. You may complain to the Ukrainian Parliament Commissioner for Human Rights.
7. Consumer Disputes
Under the Law of Ukraine "On Protection of Consumer Rights" No. 3153-IX, you may submit a complaint and seek out-of-court dispute resolution. We respond promptly.
8. Language
In accordance with the Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII, consumer information is available in Ukrainian. A Ukrainian version is on our website.
9. Electronic Commerce
As required by the Law of Ukraine "On Electronic Commerce" No. 675-VIII, we provide our full name, location, registration number, and contact details above.
10. Changes
We may update this policy. The current version is posted here.
Contact Us
novashifdtlabs.com LLCBC 'Dnipro', 12 Antonovycha Street
Kyiv, 03150, Ukraine
EDRPOU: 28991718
Email: contact@novashifdtlabs.com
Phone: +380 930 135 7109
Legal rep: Sara Costa, Managing Director